Service Tiers & Rate Limits
Kouri Ai Service Tiers and Rate Limits
Service Tiers Overview
Kouri Ai offers multiple service tiers. Higher service tiers enjoy benefits such as priority access, optimized response speed, and improved rate limits.
Please visit the Kouri Ai console for details: Service Tiers & Rate Limits
Enterprise users, please contact our customer service team to activate enterprise-level service tiers. We will provide a customized plan based on your needs.
About the Sponsor Service Tier
The former VIP service tier has been adjusted to the Sponsor Service Tier. This group can enjoy elevated API call priority and an 88% discount (12% off) when topping up 500 credits or more through customer service. For other benefits, please refer to the rate page. Prices are subject to change during promotional events.
The Sponsor Service Tier is no longer accepting new users unless otherwise announced through events or special notices. However, existing users can continue to enjoy their benefits as normal. If you have any questions, please contact your assigned customer service representative. Existing users' benefits for bulk top-up discounts through customer service remain available. For more details on benefits, please check the rate limits page.
How to Check My Service Tier
- Log in to the Kouri Ai Console
- Please visit the Kouri Ai console for details: Service Tiers & Rate Limits
FAQ
Will my service tier upgrade automatically?
Yes, when your cumulative top-up amount reaches the upgrade threshold, the system will automatically upgrade your service tier.
Will my service tier be downgraded?
No. Once your service tier is upgraded, it will not be downgraded due to inactivity or lack of spending.
What if my service tier hasn't been upgraded?
If your cumulative spending has reached the upgrade threshold but your service tier has not been automatically upgraded, please contact us through the following channels:
- Contact online customer service
- Send an email to our customer service mailbox
How do I activate enterprise-level service?
Please contact our customer service team through the following channels:
- Contact online customer service
- Send an email to our customer service mailbox
If you have more questions, please check the FAQ or contact customer service.